Fraudulent Text Message Scam

Cherry Creek Waterworks Warns Customers of Fraudulent Text Message Scam

Cherry Creek Waterworks has become aware of a scam circulating via text messages claiming that recipients have a one-time charge or credit associated with their Cherry Creek Waterworks account.

We want to remind all customers that Cherry Creek Waterworks does not send billing information, payment requests, charges, credits, or account notifications through text messages containing links.

If you receive a text message claiming to be from Cherry Creek Waterworks regarding a charge, credit, payment, or account issue, please do not click any links, provide personal information, or submit payment information. These messages are fraudulent and are not associated with Cherry Creek Waterworks.

Customers who are uncertain about the status of their account are encouraged to contact Cherry Creek Waterworks directly using the official contact information listed on their water bill or on the utility's official website.

Cherry Creek Waterworks takes the security of our customers seriously and is actively monitoring the situation. We encourage customers to remain vigilant and report suspicious messages to their mobile carrier and local authorities when appropriate.